This privacy policy is based on the terminology used by the European legislator when enacting the General Data Protection Regulation (GDPR). This privacy policy should be easy to read and understandable for both the general public and for customers and business partners. To ensure this, we will first explain the terminology used.
In this privacy policy, among other things, the following terms are used:
Personal data is any information that relates to an identified or identifiable natural person (hereinafter "data subject"). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
Processing is any operation or series of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
Controller is the natural or legal person, public authority, agency or any other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
A processor is a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or any other body to whom the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or the processor, are authorized to process personal data.
Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.
The controller, in the sense of the General Data Protection Regulation and other data protection laws applicable in the Member States of the European Union and other provisions with data protection character, is:
This website collects information about visitors each time it is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reached our website (so-called referrer), (4) the sub-pages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet Service Provider of the accessing system, and (8) any other similar data and information used in the event of attacks on our information technology systems.
When using this general data and information, we do not draw any conclusions about the data subject. Rather, this information is needed to (1) correctly deliver the content of our website, (2) optimize the content of our website and the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information needed for law enforcement in the event of a cyberattack. This anonymously collected data and information is evaluated both statistically and for the purpose of increasing data protection and data security within our company to ultimately ensure an optimal level of protection for the personal data being processed. The anonymous data from server log files are stored separately from all personal data provided by a data subject.
This website contains information required by law that enables quick electronic contact and direct communication with us, including a general address of electronic mail (email address). If a data subject contacts the controller via email or contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted to the controller on a voluntary basis are stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.
The controller processes and stores the personal data of the data subject only for the period necessary to achieve the purpose of storage or insofar as this is provided by the European legislator or another legislator in laws or regulations to which the controller is subject.
If the storage purpose ceases or a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or deleted in accordance with legal requirements.
Every data subject has the right granted by the European legislator to demand confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they may contact an employee of the controller at any time.
Every person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller at any time free information about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:
Furthermore, the data subject has the right to obtain information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.
If a data subject wishes to exercise this right of access, they may contact an employee of the controller at any time.
Every person affected by the processing of personal data has the right granted by the European legislator to demand the immediate rectification of incorrect personal data concerning them. Furthermore, the data subject has the right to demand the completion of incomplete personal data, taking into account the purposes of the processing and providing supplementary information where appropriate.
If a data subject wishes to exercise this right of rectification, they may contact an employee of the controller at any time.
Every person affected by the processing of personal data has the right granted by the European legislator to demand that the controller erase without undue delay the personal data concerning them, provided that one of the following reasons applies and insofar as processing is not necessary:
If one of the above reasons applies and a data subject wishes to delete personal data stored with the controller, they may contact an employee of the controller at any time. The employee shall arrange for the deletion request to be complied with without undue delay.
Where the personal data has been made public and the controller is obliged to delete the personal data pursuant to Article 17(1) GDPR, the controller shall take reasonable steps, including technical measures, to inform other data controllers processing the published personal data that the data subject has demanded the deletion of all links to such personal data or copies or replications of such personal data, insofar as processing is not necessary. The controller's employee shall arrange for the necessary steps to be taken on a case-by-case basis.
Every person affected by the processing of personal data has the right granted by the European legislator to demand that the controller restrict processing if one of the following conditions is met:
If one of the above conditions is met and a data subject wishes to restrict the processing of personal data stored with the controller, they may contact an employee of the controller at any time. The employee shall arrange for the restriction of processing.
Every person affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them that they have provided to a controller in a structured, commonly used and machine-readable format. They also have the right to transmit that data to another controller without hindrance from the controller to whom the personal data has been provided, provided that processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and processing is carried out by automated means, provided that processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising the right to data portability pursuant to Article 20(1) GDPR, the data subject has the right to obtain the direct transfer of personal data from one controller to another, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject may contact an employee of the controller at any time.
Every person affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time to the processing of personal data concerning them which is carried out on the basis of Article 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
In case of an objection, the controller shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing which override the interests, rights and freedoms of the data subject, or the processing is for the establishment, exercise or defense of legal claims.
If the controller processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to the controller regarding processing for direct marketing purposes, the controller shall cease processing personal data for these purposes.
Additionally, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them by the controller for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise the right to object, the data subject may contact any employee of the company directly. Furthermore, the data subject is free to exercise the right to object by means of automated procedures using technical specifications in the context of the use of information society services, notwithstanding Directive 2002/58/EC.
Every person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or performing a contract between the data subject and the controller, or (2) is authorized under Union or Member State law applicable to the controller and that law provides for suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, or (3) is based on the explicit consent of the data subject.
If the decision (1) is necessary for entering into or performing a contract with the data subject or (2) is based on the explicit consent of the data subject, the controller shall implement suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at minimum the right to obtain human intervention by the controller, to express their point of view, and to contest the decision.
If the data subject wishes to exercise rights with respect to automated decision-making, they may contact an employee of the controller at any time.
Every person affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise the right to withdraw consent, they may contact an employee of the controller at any time.
Article 6(1)(a) GDPR serves as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to perform a contract to which the data subject is a party, such as processing operations necessary for the delivery of goods or the provision of other services or considerations, the processing is based on Article 6(1)(b) GDPR. The same applies to processing operations necessary to carry out pre-contractual measures, such as inquiries about our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Article 6(1)(c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our facility were injured and their name, age, health insurance data or other vital information had to be disclosed to a doctor, hospital or other third parties. In such case, processing would be based on Article 6(1)(d) GDPR. Finally, processing operations may be based on Article 6(1)(f) GDPR. Processing operations that do not fall under any of the aforementioned legal bases are based on this provision if processing is necessary for the purposes of legitimate interests pursued by our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not override such processing. Such processing operations are particularly permitted because they have been specifically mentioned by the European legislator. The legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 GDPR).
Where the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.
The criterion for the duration of storage of personal data is the respective statutory retention period. After expiration of the period, the corresponding data is routinely deleted, provided it is no longer required for the fulfillment or initiation of contracts.
We clarify that the provision of personal data is partly legally required (e.g., tax regulations) or may also result from contractual provisions (e.g., information on the contracting party). Sometimes, concluding a contract may require a data subject to provide us with personal data that we must subsequently process. The data subject is, for example, obligated to provide us with personal data if our company enters into a contract with them. Failure to provide personal data would result in the inability to conclude the contract with the data subject. Before providing personal data, the data subject must contact one of our employees. Our employee will clarify on a case-by-case basis whether the provision of the personal data is legally or contractually required or necessary for the conclusion of a contract, whether there is an obligation to provide the personal data, and what consequences the failure to provide the personal data would have.
Automated decision-making and profiling are not used.
This website provides visitors with a contact form. If a data subject uses the contact form, the personal data entered in the form fields will be transmitted. This data is used exclusively for processing the inquiry and for communication with the data subject. The processed personal data is only read and processed by Leonard Handke, the controller of this website.
Personal data submitted via the contact form will be retained as long as necessary to process the inquiry or until the customer relationship ends. After this period, the data will be deleted unless there is another obligation to retain it.
For sending emails triggered by the contact form, this website uses the email service Resend. Resend acts as a data processor and processes personal data (in particular email address) for the delivery of emails. The processing is based on Article 6(1)(f) GDPR (legitimate interests).
Resend retains log data for a maximum period of 30 days. For further information on data processing by Resend, please refer to the Resend Privacy Policy.
The contents of this website are hosted on the servers of Sevalla. Sevalla acts as a data processor and processes data necessary to provide the website and ensure its technical functionality. This includes, for example, server log data to monitor the availability of the website and ensure security.
Sevalla does not provide specific analytics or tracking functions for this website. The processing of personal data by Sevalla is based on Article 6(1)(b) GDPR (contract) or Article 6(1)(f) GDPR (legitimate interests).
The email address info@leonardhandke.at is hosted by Ionos. Ionos acts as a data processor and processes personal data related to email traffic, such as email addresses, email content and associated metadata.
The processing of personal data by Ionos is based on Article 6(1)(b) GDPR (contract). For further information on data processing by Ionos, please refer to the Ionos Privacy Policy.
Data subjects have the option to contact Leonard Handke by telephone. Should phone calls be made, personal data transmitted during the call (such as name, phone number and information about the request) will be retained for the duration of the call and beyond as long as this is necessary to process the request or until the customer relationship ends.
Phone calls are not recorded. The processing of data is based on Article 6(1)(f) GDPR (legitimate interests) for the purpose of processing customer inquiries and maintaining the business relationship.
For online appointment booking, this practice uses the service appointmed by appointmed GmbH. When booking an appointment, personal data such as name, email address, phone number, and if applicable, information about the treatment concern are collected and processed.
appointmed acts as a data processor and stores all data exclusively in an AWS data center in Frankfurt, Germany. Data is therefore processed exclusively within the EU and is not transferred to third countries. The connection between devices and servers is continuously encrypted. Patient data is stored in the database using AES256-GCM encryption. Hourly backups on multiple independent servers ensure data security.
appointmed complies with the requirements of the GDPR, the Austrian Data Protection Act (DSG 2000), and the Health Telematics Act (GTelG 2012). The underlying AWS infrastructure is certified according to ISO 9001, ISO 27001, ISO 27017, ISO 27018, IT-Grundschutz, and C5.
Processing is based on Article 6(1)(b) GDPR (contract performance) for the purpose of scheduling appointments. For more information about data protection at appointmed, please visit https://www.appointmed.com/sicherheit-und-datenschutz.
Originally developed by the LegalTech specialists at Willing & Able, who also developed the system for digital processing registers. The texts of the privacy policy generator were created and published by Prof. Dr. h.c. Heiko Jonny Maniero and lawyer Christian Solmecke. This privacy policy has been customized and adjusted to reflect the specific data processing practices of this website.